What guests tell us about their stay at The Emerald is vitally important to us, to ensure we continue providing holidays in accommodation that’s of the highest standard, that guests have all they need to enjoy their stay with us and that we are there to help and assist them with making the most of their holidays where they’d like this. If there are any problems with our properties or any of our facilities during a guest’s stay we are on hand to put this right. We always try and talk with our guests before they leave, to ensure everything has lived up to their expectations and that they’ve enjoyed their holiday with us. It’s therefore such a lovely surprise when guests who we’ve already had verbal feedback from go home and take the time to write reviews about us! This feedback from guests is so useful to other potential future guests and so we’re always very grateful for it.
We thought it would be useful to share some of the reviews on our website, but if you want to see all our reviews you can visit our TripAdvisor page or our Facebook page. You can also find reviews of individual properties via their pages on our booking agent’s website – Classic Cottages.
Here’s some of what guests have said about us in their reviews:
“Really sad to be leaving this morning. My husband and I stayed in Cedar this week for our honeymoon and it was fabulous. Great accommodation so comfortable and luxurious, lovely friendly people who made us feel really welcome (thank you for our lovely roses and scones!!). Perfect base as really central to so many lovely places. Really hope to see you again – thank you.”
“Feeling sad to leave Cedar this morning. We’ve had the most amazing holiday thanks to the excellent accommodation and superb facilities – the hot tub and the swimming pool being our favourites. This luxury retreat is set in beautiful private gardens, surrounded by stunning countryside and central to most popular coastal attractions. We also appreciated the attention to detail from the owners, eco friendly, local produce and luxury furnishings, especially the super king bed with White Company bedding. Will be visiting again but next time we will take our dog as it is also pet friendly!”
“Thanks for a wonderful holiday holiday in Fern which was so comfortable and relaxing. Everything perfect, from waking up to birdsong to state of the art bathroom and kitchen. We enjoyed the pool and tennis court and a daily walk around the beautiful garden. M
“We’ve just had our second summer holiday at The Emerald – last year we stayed in Cedar, this year we choose Fern (and we had a long weekend in Drift thrown in for good measure in the winter!). We love it! It’s perfect for couples, families, people who want to spend time away from the crowds but be close enough to access all that Cornwall has to offer. The facilities are outstanding and the holiday properties are kitted out so as to be luxurious and comfortable. We will no doubt be back!dvice on exploring the local area.”
“We had a wonderful stay. The Emerald is a beautiful setting for a relaxing holiday. The owners were so welcoming and the property was immaculate. Our dog also had the best week of his life!”
“Fantastic break. Loved every minute of our time in The Gatehouse. Immaculately clean, spacious, luxurious furnishings and very well equipped. WIFI excellent and Netflix great as have a 3 year old who loves her films. Location perfect as peaceful and out of the way but still close to Falmouth, St Ives and Truro. Facilities on site were excellent including very clean pool, play equipment for little one and fish to feed. Highly recommend. Made to feel extremely welcome by Tim, the owner. Will definitely return for our next Cornwall break.”
“We had an amazing stay at The Gatehouse for my partners birthday and we are looking forward to going back to stay at Fern and enjoy the hot tub. The property is modern and spacious with a lovely farmhouse style kitchen and direct access to outside space from the main bedroom and the sitting room. Both the booking agent and the owner Tim were very helpful. Tim had lots of suggestions for places for us to visit with our dogs which we really appreciated. The location of The Emerald is excellent and you really do not have to drive too far for some lovely beaches and amazing food. We would highly recommend staying here and look forward to going back.”
“Just returned from a family Easter break staying in Drift. Having stayed in lots of so called ‘luxury’ self-catering across UK and Europe – The Emerald is the real deal. The accommodation is very well-equipped, comfortable and spotlessly clean. Having a heated pool onsite is a treat for when the weather is less than ideal for the beach. The houses are set in beautiful gardens and the small number of guests mean it is a quiet oasis. Tim and team are excellent hosts. This was our second visit to The Emerald – we love it and we will be back again in the summer.”
“We have just returned from a fabulous week staying in Drift. What a wonderful place, the best self catering accommodation we have stayed in. Whilst it looks great on the website, it is even better in real life. So many lovely touches and detail really make a difference. The design of the site with lovely little paths through the grounds, the amazing pool, the extremely tasteful interior design…. this is luxury comfort accommodation at its best. Thank you Tim and Brigitte for a wonderful stay.”
“Just spent 5 days at Coast with our daughter and grandchildren. There is everything you need in Coast and it is at a very high standard. What a fabulous time we had, there was so much to do and the children did not watch television once! Very central for other places to visit. Tim and Brigitte made us very welcome and we are hoping to go back in October.”
“We had a wonderful stay at Coast at The Emerald – we didn’t realise how well placed it was! You have excellent surroundings within 30 minutes drive – we spent a lot of time on the King Harry Ferry which is literally 5 mins drive away. Super beaches, which offer different things, are within 30 minutes too. We felt extremely looked after. Nothing was too much for Tim and Brigitte. Children are so excited we are going back (in the summer)!”